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| Version | User | Scope of changes |
|---|---|---|
| Jul 7 2011, 3:56 PM EDT (current) | ToriConnell | 5 words added, 3 words deleted, 2 photos deleted |
| Mar 5 2010, 3:50 PM EST | Raptor_Creator | 13 words added, 6 words deleted |
Central to managing a catastrophe of any size is the ability to coordinate the proper resources to directly
operate and resolve the disaster; then to manage the recovery. An adequately trained firefighter or police
officer can resolve a minor traffic accident; many skilled individuals are required for a mass disaster. The
Advanced Response Concepts solution is designed to assist in managing the full range of events; from day to day responses to
multi-jurisdictional and/or multi state disasters.
The complexity is not just at providing some technical solution. The governance, policy, process and practice
of the each of the varied communities who must interact during times of crisis provides the insight as to how
each must be separately.
that the first responder before them actually was certified to perform a specific duty. By identifying, cataloging
attributes, and managing these essential elements of information in advance of a catastrophic event, the
agency will ensure a timely, smooth stand-up to operations and an effective and efficient recovery.
Principal among your goals and objectives is the advance identification of first responder assets available to
the state in times of emergency. The agency expects accurate information about the responder population,
by type, capability, and certification; dependable systems to collect, store, manage, and protect that
information; and the ability to fuse that information with the larger crisis management picture for operations
and senior leader decisions.
Although many jurisdictions desire a strong pre-credentialing solution it is acknowledged that a integrated,
equally robust field credentialing solution will be required for many years to come. Finally, recognizing that
government authorities at all levels struggle to deal with fiscal restraints, Advanced Response Concepts
understands that the steps
taken through the initial product and system acquisition and the subsequent systems deployed are only the
initial steps required to meet the long term needs of most agencies. Our commitment is very clear,
represented by our offering of scalable solutions to meet the rapidly changing regulatory and operational
environments.
Using the Advanced Response Concepts’s suite of solutions, authorities can be assured of a system which meets
the objectives
of privacy, security, accountability, up to the minute accuracy, and interoperability with other state and federal
systems.
The urgency that still surrounds domestic preparedness demands the attention of a provider skilled at
complex tasks, understanding of local conventions, and able to integrate multiple levels of policy.
Advanced Response Concepts,
as evidenced by our previous work in the national, international, and state levels, uniquely possesses these
skills.
Advanced Response Concepts proposes to collect, by the means described in our solution, the data
concerning the skills of each
first responder the authority having jurisdiction (AHJ) expects draw upon in the event of an emergency. The
information will be bound to the individual responders profile within the system and be made available to
command authorities through the reading of encrypted information off of the chipset in a smart card. The
solution as delivered will supports multiple platforms leveraging the use of a smart identity card increasing
security, and interoperability. On this card detailed, up-to-date information about the qualifications and
certifications of the individual are stored and may be retrieved by authorized personnel.
Information on the system is stored by the AHJ and may be updated, revoked, or reinstated during periods
of connectivity between command and the central system. This connectivity may be made through hand
held “readers” in the field, or administrative office systems designated for the system. Local secure access
to this information is available using the command modules at any time even when connectivity to the central
system is not available.
The benefit accrued is being able to assure 1) a person is whom they claim, and 2) that person’s
qualifications, leadership can be established without question. This allows leadership to apportion resources
effectively; confident in knowing the person identified, meets the requirements of the job at hand.
Advanced Response Concepts has significant experience in identity management programs. You can be assured that Advanced Response Concepts’sproven’s proven capabilities in managing the privacy of personal information in programs
worldwide will be leveraged
into the system that is delivered. By the end of 2008 more than 500 emergency response agencies will be
using systems built installed and supported by Advanced Response Concepts.
The foundational system, supported by credentials scalable from barcodesbar codes to smart cards issued to the
volunteer first responders have the further utility to be used for other purposes requiring a fully vetted identity.
Advanced Response Concepts with funding provided by the Department of Justice is currently working in partnership with Delaware
State University and an executive advisory team including the Delaware Department of Safety and Homeland
Security, to develop a crime scene security, accountability and evidentiary tracking system. This program will
result in the enrollment and subsequent issuance of one thousand (1000) high assurance smart card based
credentials this year. As the state moves forward in establishing personal security for a variety of programs,
including various licensure, benefits, and certification, the Advanced Response Concepts system, with very minor changes, can be
used. Clearly, the ability to leverage the Advanced Response Concepts system to other utility in the state represents a savings in
time, personnel resources, and overall cost of ownership.
Attribute management in the RAPTOR system is similar to that in network management. In a network an
“attribute” is the property of a managed object that has a value. Similarly in RAPTOR an attribute is the
property of the person who has enrolled, and the value is “what that attribute is”. An example being: Joe Smith
enrolls and designates he is a Firefighter I, Joe is the “managed object” and Firefighter I is the “attribute”. The
RAPTOR system then associates the “value” as the skill set of a Firefighter I.
Also similarly to network management, RAPTOR has certain mandatory initial values for attributes that are
specified as part of the managed object class definition. Associating the skill set of a Firefighter I is a
mandatory initial value, but conditional values can also be added, these may be unique to the jurisdiction
where a responder works on a local, regional, or state level. These conditional attributes could also be
additional training or certifications that are above and/or beyond the initial mandatory value of a Firefighter I.
RAPTOR creates a baseline for attributes based on national standards organizations like the National Fire
Protection Association (NFPA), The National EMS Scope of Practice Model from the Department of
Transportation, National Incident Management System (NIMS) classifications, and a specially designed
proprietary baseline of Law Enforcement skills, due to a lack of a common national law enforcement standard.
The baseline becomes the mandatory initial values. The baseline can then be configured to the specific
jurisdiction by indicating departures and additions to the baseline. This is an important distinct function of the
RAPTOR system, because it allows a receiving jurisdiction to know the exact skill set of the incoming
responders, which allows them to more effectively utilize the responders.
The enterprise server is a service bureau offering the associated costs reflecting the acquisition of
dedicated hardware supporting the long term leasing and operation options of the server for the Client on
an annual basis. Advanced Response Concepts leverages the strengths of its strategic partner WidePoint/ORC in support of
the RAPTOR hosting requirements. ORC offers several hosting services for use within this program. Their
secure data center currently provides digital certificates to the Federal government and their employees under
the Shared Services Provider Program certified, accredited and audited by the General Services
Administration. In addition, ORC is a certified ACES Certificate Authority which issues digital certificates to
citizens who wish to exchange electronic information with the Federal government through a variety of web-sites
and/or e-mail exchange. ACES is also accredited by GSA. These services are cross certified with the Federal
Bridge and should be accepted across the Federal Government as legitimate credentials for use in web site
authentication, digital signature of e-mail and documents as well as encryption of e-mail and documents. In
addition, ORC offers a Managed Validation Service, certified by GSA that enables their users to validate all
certificates that they come in contact from cross certified Federal Bridge certificate authorities. These services
operate out of a secure facility in Fairfax, Virginia. The services have either load balanced service or warm/cold
spare redundancy in a Baltimore, MD facility depending upon requirements.
The RAPTOR Enterprise server warranty, support, and maintenance annual cost covers the first operating year
of the proposed system. The plan is subject to the terms and conditions outlined by Advanced Response Concepts. Detailed
warranty, support and maintenance information is in the like titled document available on request.
The RAPTOR enterprise license provides the Client with the complete RAPTOR program database with
its baseline content configuration and web application. This license supports pre credentialing elements
including enrollment, verification of identity, verification of skills and licensure, skill comparison, medical
records, agency and department management, and card issuance for up to twenty five thousand users.
Out year license fees are built into the individual credential annual sustainment fees.
The Unique Jurisdiction Requirements (UJR) configuration is to allow for Certifications and licensure
requirements unique to the jurisdiction and not driven by a national standard to be gathered,
deconstructed, formatted, and entered into the RAPTOR system. This allows for the RAPTOR skill
comparison process to work for these certifications and licensure allowing for the comparative
functionality of the system. This configuration often includes the curriculum for the State or
Commonwealth-Municipal Police Officer basic recruit program, State Police and State Sheriffs basic
recruit programs. The end result allows for the RAPTOR system to compare qualifications of law
enforcement officers from multiple states and multiple jurisdictions in real time and report on scope of
practice discrepancies critical to the authority have jurisdiction. Often additional selected pre-identified
programs are part of the configuration. Based on past customer experiences Advanced Response Concepts
expects thatstate or even jurisdictional specific programs in EMS, emergency management, public health,
pubic works, and others may be part of the configuration requirements.
All required software, firmware, and drivers for turn key functionality will be included. Hardware will include
at minimum the following components, or their equivalent, built into a pre-engineered hardened travel
case(s).
- Ruggedized Laptop PC with a Microsoft windows operating system and program software.
- Docking station for Laptop
- Cisco Router
- Sagem Morpho Guardian -Ten print live scan, Applicant Flat Scanner, captures flat ten
fingerprint images specified by FIPS 201 for enrollment and for FBI background checks- Sagem Morpho MSO 350 PIV Desk Top USB PIV Logical Access Biometric Terminal
with Contact Card Reader with FBI certified sensor- Fargo or DataCard ID card printer with stock and consumables
- Smart Card Reader/Writer with Pin Pad
- 10.0 megapixel camera with portable backdrop
- Panasonic KV-S1025C High speed scanner
The RAPTOR Enterprise server warranty, support, and maintenance annual cost covers the first operating
year of the proposed system. The plan is subject to the terms and conditions outlined by the technology
provider. This warranty covers software and integration, as well as hardware integration and engineering
issues attributable to the Kit provider. Individual components carry their own manufacturer’s warranties and
are not covered by this offering detailed warranty, support and maintenance information is in the like titled
document provided by the proposed technology provider.
Mobile Pre-production model shown for illustrative purposes only
This is a warranty offering for the RAPTOR mobile software and DataStrip Evolution handheld PC’s.
Terms and conditions from the provisioning technology providers apply. Detailed warranty, support and
maintenance information is in the like titled document provided by the proposed technology provider.
RAPTOR Connect software paired with Omni Key 5321 Dual interface smart card reader/writer. The RAPTOR
CONNECT software allows the client to manage and update the smart Card credentials in the program. Raptor’s
unique and proprietary skills comparison functionality and card personalization are the predominate features in
this software. Card personalization ties the identity card to the individual and allows for activation. The comparison
feature allows for comparisons between skill sets in hundreds of nationally recognized standard driven first
responder skills and certifications. Variances between jurisdictional or state to state scope of practice, including
that effecting life safety, are identified and reported. A secure connection to the RAPTOR enterprise server over astandard network connection allows for a complete suite of management tools. With the 5121 and RAPTOR
CONNECT administrators in every client emergency response agency will be able to administer and update their
smart cards on demand.
| PERSONNEL CLASSIFICATION TITLE Sample only. Complete rate chart available on request. Rates are subject to change. Premium may be charged for projects outside of the continental USA | FIRM, FIXED HOURLY PRICING | |
| Standard Rate | On-Site Support | |
| Project Executive | $201.92 | $288.46 |
| Functional Specialist Subject Matter Expert | $168.27 | $240.38 |
| Functional Specialist Content Expert I | $58.89 | n/a |
| Functional Specialist Content Matter Expert II | $37.86 | n/a |
| Project Manager III | $100.96 | $144.23 |
| Field Project Manager II | $58.89 | $84.13 |
| Senior Developer – Technical Manager | $92.55 | $132.21 |
| Developer – Technical Specialist | $71.51 | $102.16 |
| Trainers – Subject Matter (NRP, ICS, Security, E- Response) | $84.13 | $120.19 |
| Trainers - Software | $46.27 | $66.11 |
| | | |
In order to assist the client, Advanced Response Concepts can provide project management and program guidance
as the program is deployed across the jurisdiction. Project management will include a series of reports
throughout the project using data gathered from user and administrator surveys. Without this service full
time employees would have to be hired or existing assets may have to be reassigned from their primary
responsibilities. The technology provider brings with them a high level of expertise in enterprise
deployments among law enforcement and other first responder agencies relieving the client of the time
delays that would be required to train alternative staff to handle this operation and ultimately saving the
program thousands of dollars.