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Attribute Management
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Advanced Response Concepts Company Profile
RAPTOR Program Overview
RAPTOR Support
RAPTOR WEB
RAPTOR DESKTOP
FAQ's
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Attribute Management
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Is your credentialing software limited to a web based application?
What is a Pre-Enrollment Program?
What is a field credentialing or “just in time” credentialing program?
What safety measures does your software take to protect from data loss...
Is your software interoperable with…?
How does your software accommodate changes in State or Federal guidelines and regulations?
Who have you partnered with in the past?
Why is it important for a company to have strategic partnerships?
How long has your company been providing credentialing software?
What type of pre-sales support does your company offer?
What is the value in participating in this program for a department?
What is the value in participating in this program for an individual?
I have Security Concerns
Does RAPTOR have fire-ground capability
What are the hardware requirements?
Can any of the hardware be purchased through a local chain such as Staples
What is the cost of the hardware required?
What type of security is in place if an administrator must verify my identity, licenses etc
How long does it take to register / enroll?
What are the capabilities of this program
What does the Acronym AHJ stand for?
When uploading a picture, how do I...
Can I batch process the pictures?
Can I, an administrator, enroll and register my personnel?
What are the privacy laws related to the RAPTOR system?
What is my Social Security number actually used for?
What Happens if a Laptop or other computer with my information on it is stolen?
How do I get my username and password, if I have forgotten them?
Can I change my password?
Can I request that my password or pin is emailed to me?
Cross Jurisdiction Skill and Training Uniformity
How do I enter a CDL or class two license?
What does Advance Response Concepts mean when it makes reference to “The Client”?
What is an Agency Administrator?
What is an Identity Administrator?
What is a Document or Licensure Administrator?
What is a Training Administrator?
What is the Difference Between Skills and Training.
What is a “Module”?
Do I have to enter in my dependents?
Who is considered a dependent?
How does my ID card get updated when my personal information changes?
If I have an employee who holds both national and state licenses or certifications...
What is ESAR-VHP? What are the ESAR-VHP questions on the personal information page for?
Do I need the grey background for taking the pictures?
NIST Special Publication 800-76 Excerpt, “Facial Image Capture”
How many ID’s do I need to verify for before I can get RAPTOR ID Activation?
Form -I 9 Acceptable Documents
How can I delete ID#’s and email address that are auto filling
Do I need to register twice if I work in the same county, but two different departments?
Is there a way I can view my own verified ID’s, licenses, and/or training?
What is a Sponsor List?
What is a Affiliation
What is Multi Factor or Strong Authentication?
Down Loads
Standards and Regulatory References
Support References
New Skills and Training Programs Added 2009
Training Calendar 2009
entering certs
Photo Album
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(Uncategorized)